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with Beepay

Discover our solutions tailored to your business!Contact our team of experts and see how to make your business sustainable and scalable.

Get in touch
with Beepay

We're ready to help transform your business with our self-service solutions. Our team of experts is available to answer all your questions and present the ideal solution for your operation.

Fill out the form and we will contact you.

Become a BeePartner

Want to be part of the autonomous operations revolution? Become a BeePartner and represent Beepay in your region, offering our innovative solutions to companies seeking modernization and efficiency.

Advantages for BeePartner

Attractive and recurring commissions

Complete technical and commercial training

Exclusive support material

Specialized support

Incentive and recognition program

To become a reseller, send an email to admin@beepayapp.com.br with the subject “RESALE" and we will contact you with all the information.

Frequently Asked Questions

Find answers to the most common questions about our solutions. If your question isn't listed, please contact us.

The Store
Operations
Security
Costs and Gains
Curiosity and Beliefs
Where can I open my own independent store?

Anywhere, but preferably in a more controlled location. Examples: residential condominiums, gyms, campsites, schools, marinas, hospitals, industries, companies, etc. Some people also open street-level shops, but it's more common to open in a place where the circulation is, most of the time, of the same people.

Does my store necessarily have to be inside a container?

No. Many standalone shops operate within unused spaces in the condominium itself, especially in high-rise buildings. In horizontal condominiums, the option of containers or modular structures is quite common. Today, the market already offers the option of buying or even renting a container shop on a monthly basis.

Does it necessarily have to be a standalone store, or could it be a standalone refrigerator or cabinet, for example?

It can be anything you want. Refrigerator, freezer, cabinet, wine cellar, entire store, etc. Everything can be autonomous with our technology.

How many apartments or houses are needed within a condominium to make opening a standalone store worthwhile?

That will largely depend on your strategy. We have clients here at Beepay who have targeted their growth into small condominiums with higher average monthly fees, and others who have preferred to enter condominiums with 200 or more residences.

What is an autonomous store?

It's a store that operates 7 days a week, 24 hours a day, without any cashiers. The customer makes their own purchases by scanning the desired products and paying without assistance (self-service).

What should my store's CNAE code be?

In convenience stores that sell food items, the most commonly used CNAEs (National Classification of Economic Activities) are 47.12-1-00 (Retail trade of general merchandise, predominantly food products – minimarkets, grocery stores and warehouses); 47.29-6-02 (Retail trade of merchandise in convenience stores); and 47.29-6-02 – Retail trade of merchandise in convenience stores. But the best person to determine this is your accountant.

Do I need a separate CNPJ (Brazilian tax ID) for each store?

It depends on your city and state. The vast majority of independent retail chains in Brazil can qualify as a non-established legal entity. This classification typically involves providing services in third-party establishments and is the most commonly used regime for independent retailers. In this case, you can have just one CNPJ (Brazilian tax ID). Talk to your accountant.

How does the negotiation with the condominium or the place where I will set up my independent store take place?

This can vary greatly, but most of the time, the approach is through the building manager, and the matter is put to a vote by the residents at a meeting. With everyone's agreement, the store can be implemented. Some condominiums require a percentage return on sales, while others only ask that the electricity consumed be reimbursed.

Do I have to pay any fees or commission to the condominium where I will be setting up my independent store? How does this work commercially?

That also depends a lot. There are condominiums that don't charge anything and only ask that the electricity bill for the store's consumption be paid. In other condominiums, a fee is negotiated, which can vary between 1 and 5%.

How will I manage this?

You will need to use our back-office system, also known as ERP. This acronym stands for Enterprise Resource Planning, also known as an integrated management system. It is a technological tool that integrates and automates the company's main processes and data within a single platform, facilitating data management.

And what else do I do within the ERP (back-office system)?

That's where you'll manage all aspects of your store's operations. Besides entering products and controlling your inventory, you'll also use the ERP system to issue invoices, close your cash register, and manage your finances.

Who can use the Beepay app?

Anyone who downloads the app from the Apple Store and Google Play app stores and completes the initial registration.

What is the difference between ERP and Beepay?

ERP is a back-office management system. Beepay is a point-of-sale solution. In other words, access to the ERP is only for the merchant; the Beepay app (with your brand) is what your customer will use to make purchases in your store.

What is Beepay?

Beepay is a technology company that offers a solution to enable your store to operate autonomously. Our technology is based on capturing orders through barcode scanning and mobile payment. All through a customized app that we create with your logo.

How does the Beepay app work?

Navigating our app is very simple and offers a total of four journeys: • Registration • Capturing products via barcode scanning • Payment • Evaluation of the experience.

How does the registration process work?

After downloading the app, the user will fill in some personal information that will be validated against the Federal Revenue Service database to confirm the existence of their CPF (Brazilian taxpayer ID) and date of birth. In addition, they will also agree to the app's terms of use and privacy policy. Registration is done only once.

I want to set up an independent store. What processes will not be entirely independent that I will need to handle?

The sale is autonomous, but the operation is not. You, the store owner, will need to purchase the products, price them, and constantly restock your store, monitoring your inventory inflows and outflows to control your stock.

How does the product capture journey work?

Upon first accessing the app, the user must indicate which establishment they are in. Once inside, the user simply picks up the desired product, scans the barcode, and adds it to their shopping cart. At any time, they can add or decrease the quantity of each item chosen. They can also search for the product using the "search product" button or by typing in the barcode.

How does the payment process work?

After selecting the desired products and scanning the barcode, the user will complete the process in the payment area. Currently, we accept credit cards, Pix (Brazil's instant payment system), and digital wallets as payment methods. We are also integrated with POS terminals for receiving payments via debit card and vouchers.

How does the experience evaluation process work?

After payment is approved, the user can rate the experience and leave comments. You will have access to these ratings in real time through your Beepay control panel.

What is Beepay's digital wallet?

Users can add funds to their wallet before purchasing items using the top-up button. This balance can be used at any time and even transferred to other users of the app.

What is the Beepay control panel?

It's a cloud-based environment where only you, the store owner, have access. There you can see in real time who is buying from your store, understanding their gender, age range, and even which product is most consumed (by gender and age range). Furthermore, it's also through the control panel that you can send notifications to your customers, publish promotional banners, and run cashback campaigns, among numerous other functionalities.

Do I have to use your ERP system, or can I use a different one?

Currently, we have our ERP system and other systems integrated with Beepay. However, nothing prevents us from integrating with new companies, provided that the ERP has an API for this integration to occur.

Does Beepay also have physical POS (kiosks)?

Yes, we can also offer physical kiosks through approved partners.

What if I want to have both the app and the physical kiosk? Is that possible?

Yes, it's possible. All sales made through the app or physical kiosk will be controlled under the same license as your back-office system, meaning you'll have a unified view.

What if I want to open my own store and then license or franchise my brand and business model?

No problem. You can add as many stores as you want to the app, whether they're your own or third-party stores.

What are the essential requirements for the app to function in the app store?

It is essential that you have a stable Wi-Fi network. Internet outages can interrupt the purchase process and create a negative customer experience.

What are Beepay's distinguishing features?

Our app has several unique features. In addition to the digital wallet, we offer a notification system with various combined filters, which means more targeted and effective communication. We also have a delivery function, meaning you can sell products for later delivery, and much more.

Is it possible to sell through the app without the user being in the store?

We are not an e-commerce solution. However, it is up to you whether or not to allow your user to open the app while sitting in their living room, for example. If you choose this model, the user can browse and buy using the product search button we have in the app. On the other hand, if you want to prevent this "remote" purchase, we have another journey where the user is required to scan the establishment's QR code before starting the purchase. You decide.

If it's a store, does it have to be 100% autonomous, or can I automate just a part of it?

You can have standalone spaces within a traditional store, such as a standalone wine cellar inside a supermarket. Any idea is valid, as long as you have a recurring clientele that always returns to the location of your standalone space.

How is security handled for an autonomous store?

It depends on the level of security you want the store to have. There are stores that are completely open (and within the "honest market" concept) and there are stores monitored by cameras and even by large real-time monitoring teams, like in virtual gatehouses.

How can I control who enters my store?

Today, Beepay is certified with several partners for door access control via QR code reading. You will be able to see, in real time, on the Beepay control panel, who is entering your store and opening a refrigerator door, for example. It is also important that the store has security cameras.

How do I purchase and install this access control equipment?

The equipment sold by our authorized partners connects to your electrical panel and can open any type of lock or door. You can even define the parameters you want for the door to open. For example, not opening the door for minors, or for your refrigerator containing alcoholic beverages. You will receive the necessary hardware by mail and will need an electrician to install it.

Is it possible to block the sale of products to minors?

Yes, through the refrigerator's QR code and also through our control panel, making it impossible to sell alcoholic products, for example, to minors, even if they manage to open the refrigerator.

Are we, as retailers, protected by the General Data Protection Law?

Today, Beepay follows all protocols required by Law 13709/18, which governs the processing of personal data, including in digital media, by natural persons or legal entities under public or private law, with the aim of protecting the fundamental rights of freedom and privacy and the free development of the personality of the natural person.

How much does it cost to have Beepay today?

Our solution is very flexible, and the final price of your monthly payment will depend on the modules you choose. Our prices start from R$ 199.

Besides the costs listed above, are there any other additional costs?

We charge an initial setup fee to customize your app, but it's a one-time fee for an unlimited number of stores. There are no subsequent charges. In addition, you will incur costs for any fees charged by the card acquirers.

How much will I spend on average per month with an independent store?

Regarding technology, you can have a self-contained store (or refrigerator, cabinet, or anything else autonomous) starting from R$150.00 per month/store. This will depend on the modules and services you choose to contract, and other maintenance costs such as electricity, internet, cleaning, inventory, etc.

What should my profit margin be on products?

It will also depend on your strategy. A generally accepted average margin is around 35%.

Will elderly people have difficulty using the app?

Currently, 12% of the people who use our app are over 50 years old. Certainly, initially, it's important to have someone in the store to help them download the app and then teach them how to use it. But it's very simple and intuitive.

What are the most commonly purchased products in an autonomous store?

Currently, beverages account for about 35% of sales in an independent store. Beverages include beer, soft drinks, water, and juices. But chocolates, popsicles, ice cream, and cookies also sell quite well.

Who else shops at autonomous stores?

Surprisingly, men spend more in self-service stores than women, and the main age group that consumes them is between 31 and 40 years old. The busiest time is between 12 pm and 6 pm. Averages based on data obtained from the Beepay customer base.

Do you want to be part of the autonomous operations revolution?

Become a BeeLover or BeePartner in your region, offering our innovative solutions to companies seeking modernization and efficiency.

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